At ARMSFORMAL, we value your satisfaction. If you’re not completely happy with your purchase, we’re here to help! Please review our return and refund policy below.

Eligibility for Exchange

You can request a exchange if:
✅ The item is unused, unworn, and in its original condition.
✅ The item is in its original packaging with all tags attached.
✅ The exchange request is made within 5 working days of receiving your order.
✅ Proof of purchase (order confirmation or receipt) is provided.

Note: Some items, such as customized products or clearance items, may not be eligible for exchange

Eligibility for Return

✅For damaged or defective products received at delivery, please return them using a traceable delivery method (e.g., courier or registered post) at your own expense.

✅Delivery charges are non-refundable.

✅Returns are only accepted for unworn, unwashed items with original tags within 5 days of purchase. Any sale item is not eligible for return.